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The 8 Advantages of VoIP for Businesses

Published date: August 2023

man using headset in office
In short, VoIP allows users to maintain office phones despite the traditional phone network ending in 2025, but with many great benefits for businesses. VoIP technology uses the internet provided by FTTP broadband to connect calls; a service that is replacing traditional legacy phones connected via copper-wired landlines.

8 Advantages of VoIP

1. Lower costs

A phone call using a traditional landline requires two callers at each end to communicate. However, as only a certain number of lines exist, using this resource for calls (particularly long-distance calls) makes the traditional landline service expensive.

VoIP provides a lower-cost alternative by using your Fibre Broadband service to communicate via the internet. In-fact, our VoIP provides free internal calls for your business. This method of relaying data between callers makes VoIP a typically cheaper product for both short and long-distance calls.

Find out how much your business could save with VoIP by contacting our experts here.

2. Range of features

VoIP from Wildix possesses a variety of features to boost productivity and collaboration with colleagues whilst providing improved customer service and experience.

Key features of the desk phone designed for employees include:
  • Mobile apps
  • Hunt groups
  • Call recording
  • Integrations into your website
  • Group conference calls
  • Opus compatibility
  • 5G/Wi-Fi ready
  • USB-C Headset ready
  • Bluetooth compatible
  • Colleague presence status monitoring
  • Non geographical features
  • V-Call integration
  • Teams integration 
  • CRM Integration
  • Screen sharing
  • Web based browser
  • Interactive voice responses
Using our employee-designed desk phone can allow colleagues to be more connected and collaborative by knowing when they're available and being compatible with different platforms and audio devices. VoIP Maximises convenience, performance and collaboration over any traditional landline.

3. Reduce carbon emissions 

VoIP reduces transportation emissions as employees can remotely join meetings, conferences and collaborate from home. Businesses can also reduce their energy consumption and carbon footprint as VoIP systems rely on hosted servers to store all communication data. These servers are highly efficient and can handle high volume traffic, meaning organisations can decrease the number of physical servers required to keep their data.
VoIP from Your Co-op also reduces your businesses carbon emissions each month as it’s a climate positive service. For every VoIP product, 10kg of CO2 is reduced and a trees are planted throughout your contract period thanks to our climate impact partners Ecologi. By switching to the Your Co-op, the only Co-operative telecoms provider in the UK, your business can achieve their sustainability targets in no time, with no effort. 

Simply switch to VoIP with Your Co-op Business Solutions and easily cut your carbon emissions. 

4. HD Audio for clear conversations

VoIP calls are clear and free from interruption, lag, or dropouts, bringing an end to unprofessional sounding calls with customers on a traditional landline. As long as you have a good connection and a decent bandwidth your VoIP calls will be flawless.

5. Mobile and flexible

If your Employees need to take their work on the go, then VoIP can supply a continuous connection wherever they go. The rigid tie of a traditional phone system to a specific office desk has now been eliminated by the ability to take VoIP anywhere. Employees can use apps to connect to their mobile phones to have the freedom to work anywhere.

6. Simple conference calls 

VoIP-based conferencing phones bring a new level of convenience, performance and professionalism to business meetings. The key features of our base conference phone include:
  • 4'' touchscreen
  • Group conference calls
  • Black acoustics fabric, resistant to water/oil/stain
  • Optimal HD audio
  • 360-degree voice pickup microphone (6-metre range)
  • 5-way conference call
  • Built-in Bluetooth/Wi-Fi
Whilst it is possible to host conference calls using a traditional phone system, there are obvious drawbacks like paying for the additional service/equipment and sub-par audio. Why not take advantage of equipment that is built for meetings with modern technology?

To explore our VoIP Conference Phones please visit here.

7. Greater reliability

VoIP systems are less susceptible to service disruptions caused by weather conditions or other external elements. In contrast, a traditional phone system can have an outage at a single location which could potentially stop the connected network.

A misconception about VoIP is that if the internet stops working, so does VoIPs entire functionality. Thankfully, features such as call-forwarding ensure that even without internet access, VoIP is still useful. Businesses will never lose productivity like before, as calls and messages can be automatically forwarded to mobile devices or laptops.

In-fact, VoIP is actually the most future-proof phone system businesses can now opt for, as they will be unaffected by the 2025 switch off and operate via FTTP. 

8. Heightened security

VoIP can mitigate security threats made via the phones, such as social engineering. The advancements made in IP technology have included encryption and improved identity management to protect businesses. We ensure your business calls are safe and genuine, so you don't have to.

If you wish to view our range of VoIP products for your business, please visit here.

*Last lines for the copper network will be retired in 2027


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What is VoIP?

VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make and receive phone calls using your internet connection instead of a traditional phone line. This makes VoIP a viable home or business option for communicating after the Big Switch Off.

What are the advantages of VoIP for businesses?

Here are the main advantages of VoIP for businesses, including:
  • Cost savings: VoIP calls are often cheaper than traditional landline calls, especially for long-distance calls.
  • Increased flexibility: VoIP allows employees to make and receive calls from anywhere with an internet connection, promoting remote work and flexible work arrangements.
  • Scalability: Easily add new users or phone lines as your business grows without needing additional physical infrastructure.
  • Advanced features: VoIP systems often offer a wider range of features than traditional phone lines, including voicemail, call forwarding, video conferencing, and call analytics.
  • Improved call quality: VoIP can offer clearer audio quality compared to traditional phone lines, especially over reliable internet connections.

Is VoIP right for my business?

Whether VoIP is right for your business depends on your specific needs and budget. Consider your call volume, budget, internet infrastructure, and reliance on emergency services to determine if VoIP is a good fit. However, to maintain a landline style phone system, your business will need VoIP as the Big Switch Off will retire traditional landlines services.

Where can I learn more about VoIP for businesses?

You can learn more by visiting Your Co-op Business Solutions who are experienced in tailoring VoIP services to an array of different business types and sizes. 
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