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Digital Voice - Business Phone Systems that Elevate Experience

Hosted Voice over Internet Protocol (VoIP) is a cloud-based telephone system which sends communications over the internet, housed in the cloud, rather than in your office. An ideal business communication solution for small and large businesses, call centres and customer support departments.

Digital Voice allows businesses to easily communicate and collaborate. The service is easy to use and set up is simple; and there’s little to no maintenance required.

What are the main benefits of switching to Digital Voice?

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Reduced Costs

You can save 55% on average by adopting IP Voice instead of traditional phone lines.

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Software Assurance

You benefit from constant access to the latest automatic software updates which protect your business from telephony toll fraud.

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Disaster Recovery

With Digital Voice, your environments are built with disaster recovery options should an outage occur, meaning it’s easy to reroute calls to mobiles or alternative telephone lines.

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Multiple device support, music on hold, voicemail to email, call forwarding, auto attendants and an accessible mobile app; the range of features available enables you to manage your business communication effectively.

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Quick Setup for Users

Users can be set up in minutes, and any add-ons or changes can be made quickly and simply. Plus, it’s easy to scale and add new users with no disruption.

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Climate Positive

Reduce transport emissions and your business’s impact on the environment. Achieve your sustainability targets with our solutions.

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Reduce paper (fax to email) 

Receive fax in pdf format via email – reducing paper consumption. 

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Flexible working

Enable employees to work from home and use mobile devices/laptops as their phone system. 

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Go Universal with your License.

The Universal License for digital voice services could revolutionise your business communications and customer experiences. Seamlessly integrate our entire range of features that include:
  • Free call-parking service so your entire team can see calls coming in and answer, so customers aren't left on hold
  • Handset included per Universal license
  • Call recording with free storage and unlimited minutes
  • Mobile apps as standard for up to 5 devices per 1 Universal license
  • Web-based insights and customisable reports to improve your communications strategies
Unlock a wave of innovation that personalises customer interactions, streamlines operations, and allows you to reach new audiences. Get in touch to find out more and discover the full range of features available with a Universal License. 
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Why Switch from Legacy Tech to Digital Voice?

Many businesses have previously opted for ISDN Telephone System. ISDN is a system that has been in place for over three decades (launched in the late 1980s) and, whilst it may be viewed as reliable, it is now legacy technology. When reviewed against newer developments in VoIP, ISDN is now expensive, very inflexible and contains outdated features.

Therefore, many businesses are now adopting Digital Voice due to the setup and management being simple, easy to scale and very cost-effective. Essentially, the phone system becomes a piece of software rather than hardware.

Digital Voice is connected to the internet, a dedicated connection for voice services specifically for business. And a seat within the hosted voice platform. For incoming calls, the phone will connect to the IP network, and then through to the remote host. Here, the dialled number will get connected and sent through to the right department or individual.

Such systems are best accessed through dedicated handsets connected to the Internet that offers a range of enhanced features. These IP handsets or virtual phones are recommended and chosen before installation, at which point complete training can be arranged.

Discover how Digital Voice can revolutionise your business operations!

Watch this quick demo to see it in action

Take advantage of the Big switch-off

Businesses can take their communications to the next level with the analogue copper PSTN and ISDN network switch-off fast approaching. Now is a great time to explore your options before the end of 2025 when lines begin to retire ahead of the newly announced date of 2027 for full retirement.

Your Co-op Business Solutions can smoothly transition your Business to VoIP or extend an existing system with a range of flexible options – from a single dedicated line for home workers to a comprehensive enterprise-grade Hosted PBX service (Digital Voice).

Easy to switch and use, cost-effective solutions are now available for your organisation.

Jo Hannan
Sales & Business Development

Speak to a Digital Voice expert

Contact our Business Solutions team and feel free to add any questions or comments you would like to discuss about Digital Voice. Our team will get back to you shortly to assist you.

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