Service Status
Our technical team are experiencing high call volumes which means our wait times have increased. You can email us at yourcoopinternetsupport@midcounties.coop and we will respond to you as soon as possible. We apologies for any delay in us responding or answering your call.
Some customers have reported issues with sending emails via Mail Coops web-mail platform with it returning with a time out error. We are working to get this resolved as soon as possible and apologise for any inconvenience caused.
Broadband
We are aware of a major service outage that is affecting the majority of our FTTP customers. Our suppliers are working on a resolution for this as soon as possible. If you have any other broadband service and it is not working, please contact our technical support team.
Mobile
Working normally.
Inbound
Working normally.
Billing Portal
Working normally.
UC - VoIP Services
Working normally.
Customer Websites
Working normally.
Hosting
Working normally.
Domain Services
Working normally.
Some customers have reported issues with sending emails via Mail Coops web-mail platform with it returning with a time out error. We are working to get this resolved as soon as possible and apologise for any inconvenience caused.
Broadband
We are aware of a major service outage that is affecting the majority of our FTTP customers. Our suppliers are working on a resolution for this as soon as possible. If you have any other broadband service and it is not working, please contact our technical support team.
Mobile
Working normally.
Inbound
Working normally.
Billing Portal
Working normally.
UC - VoIP Services
Working normally.
Customer Websites
Working normally.
Hosting
Working normally.
Domain Services
Working normally.
