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The Phone Co-op is now Your Co-op

Our name has changed to Your Co-op, part of The Midcounties Co-operative and the only Co-op utilities provider in the UK offering; Broadband, Energy, Mobile and Business Solutions

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A fast, fibre connection from £30 per month
Child hugging a tree
Upgrading your phone feels good - but saving the planet feels better
Woman making a call on a green Fairphone 3+
The world's most sustainable mobile phone

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We work for a fairer and more sustainable world

Being co-operative means we are, owned by our members and run for the benefit of our customers. Our vision is to work towards creating a better, fairer world for all. We also aim to help tackle the issue of climate change and have a commitment to work towards a net zero target by 2050.


ecologi

Ecologi

Each month we off-set 50kg of carbon for every new customer. We also fund the planting of a new tree for each customer, every month you use our Climate Positive Broadband service.

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Ethical Consumer – Best buy

We’re extremely proud to be Ethical Consumer Best Buy accredited. It's a unique label that looks in detail at the ethical record of the company behind the product and the environmental and ethical record of the product itself. This badge helps shoppers avoid falling for ethical and environmental claims that turn out to be little more than greenwash and support companies like ourselves trying to make real difference

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FairTec

FairTec

As one of the founding members of FairTec we are working with other European Co-op’s and partners, in hopes of tackling the impact of digital technology, now responsible for 3.7% of global greenhouse gas emissions

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Fair Price Promise

Fair price promise

At Your Co-op Broadband, you'll always pay the price you agree, even when your contract is over. We'll move you to our lowest standard rate when you out of contract and you'll get the service we promise, with satisfaction guaranteed - or you can walk away. And that's our Fair Price Promise.

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Choose us as the truly green energy supplier for your home

  • No greenwash. Nothing to hide. Great value. Actually 100% green.
  • We purchase 100% renewable energy from community solar, wind, and hydro farms.
  • We pay community suppliers a fair price, and we charge you a fair price too.
  • Like for like, we are the best value for truly green energy on the market today.

And because we proudly partner with Octopus to offer you a great 5 star service - Octopus are Uswitch Supplier of the Year Winner 2020

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Your Co-op Conversations

Your Co-op Conversations

Throughout the year we’re going to be hosting a wide-range of member events, where you’ll have the opportunity to get involved and find out more about topics such as mental health, meet your local suppliers and hear from some our amazing charity partners!

Your Co-op latest news

The Latest at Your Co-op

Check out the latest news about our businesses and how we’re supporting our local communities…

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How to Reduce Screen Time

With phone usage up by about 30% from pre-pandemic levels, increased screen time has become the norm for many of us.

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TOP 5 Reasons Why People Choose Fairphone over Other Smartphones

Fairphone is European social enterprise company, which aims to develop smartphones with a lower environmental impact. The company is all about fairer working conditions, wages and of course environmental sustainability.

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How to get the most out of your broadband

Your home has become a connectivity hub. With all of the family now utilising broadband for educational purposes, work-related matters, and a means to stay connected with family across the country, broadband speed is an important factor for everyone.

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Stay Connected This Mothers Day

If the last 12 months have taught us anything, it's the undeniable value of a conversation. The primary gift is the tone of voice, and what better way to celebrate Mother's day than a Sunday phone date with your Mum to show your true love and appreciation.

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Why join us? Because we are different

Your Co-op is the UK’s only co-operative utilities supplier, part of the Midcounties Co-operative. We’re owned by our members and run for the benefit of our customers. We’re a people-first organisation and our values are centred in making a positive and lasting impact.


The Midcounties Co-operative Campaigns

Social Responsibility is one of our core values. Find out what campaigns we support.

View our campaigns

The Midcounties Co-operative Helping Communities

We've been supporting our local communities for over 100 years! Supporting people and projects in the communities we serve.

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Your Co-op Energy

We operate the UK’s only tariff 100% powered by community generated green electricity projects – with carbon neutral gas, too.

Co-op Energy

Your Co-op membership

By becoming a member, you get to have your say and a share in the profits.

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FAQs

Who are Your Co-op?

Your Co-op (Formely The Phone Co-op) is the UK’s only co-operative utilities supplier, owned by our members and run for the benefit of our customers. We’re part of the Midcounties Co-operative, one of the largest co-operatives in the UK and a £1.9 business including Your Co-op Energy. 

We have four core values that underpin our purpose as a co-op and membership organisation - Democracy, Openness, Social Responsibility - we live these values every day, every week, every month, every year.

What is a Co-operative?

As businesses owned and run by their members, co-operatives offer a solution to the growing sense of powerlessness people feel over business and the economy, giving them some control of the businesses. They share profits with the membership and operate as good employers for the benefit of employees too.

We put co-operative principles into practice through

  • Democracy – our members vote on important decisions and make up the Board (Governance)
  • Openness -  our prices are fair and our communications are clearly worded
  • Equity - we conduct business in a fair and just way, through partnership and positive impact
  • Solidarity - we support other co-operative projects and businesses

We believe that the co-operative business model can help build a fairer and more sustainable society for everyone.

A different way of doing business

We think about our impact on the world and how we can make it a better place. We depend upon people working together to get good results and that includes’ responding to our member’s needs, because in a co-operative business, your voice counts.

A beacon of good practice

At Your Co-op we keep focused on the bigger co-operative picture

  • We invest in a range of worthwhile community projects
  • Customers get the chance to share in our profits and engage with our projects
  • Our Start-Up Fund helps fledgling social enterprises off the ground

We tread lightly

  • All our electricity comes from renewable sources
  • We offset our own CO2 emissions and those of our suppliers
  • We choose ethical suppliers, locally where possible, and treat them fairly

Which broadband option is right for me?

Choosing the right broadband package can be a little daunting, but we provide you a little handy tool that helps you find the perfect deal for you. 

How long will it take to get broadband up and running once I've ordered?

If you are new to Your Co-op Broadband we'll aim to get you up and running within two weeks but sometimes it can take longer. Once we have processed your order we'll be able to give you an estimated switchover date.

Competition Terms & Conditions

Win broadband for a year competition

  • Offer is open to new customers only.
  • Each month, every new customer who signs up to Broadband will be entered into a draw to win a year’s free Broadband.
  • One customer will be selected at random each month.
  • We will contact the customer within 14 days of the previous month end.
  • The winning customer has 28 days to claim the prize.  
  • If the prize is not claimed in writing, it will be forfeited, and another winner drawn at random.
  • The customer will be credited for 12 consecutive months for the value of their broadband package. At the end of 12 months, pricing will revert to standard.
  • Additional packages, bundles and out of bundle charges will continue to be billed as normal.
  • Employees of Utility Solutions are excluded from entering the competition.