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Being co-operative means we are, owned by our members and run for the benefit of our customers. Our vision is to work towards creating a better, fairer world for all. We also aim to help tackle the issue of climate change and have a commitment to work towards a net zero target by 2040.
As a co-op our commitment is to a fairer, better world which is why we’re working hard at how we can reduce the impact of broadband and mobile by creating a low carbon alternative in partnership with climate activists, Ecologi.
In the medium term this requires us to switch to full fibre broadband, something that’s not possible for everyone today as the new full fibre infrastructure gets rolled out in the UK. And with our SIM only plans you can keep your old phone for longer or switch to a Fairphone, a phone that is designed to last, with fair and recycled materials.
Every month Your Co-op will fund projects to offset up to 50Kg of our broadband and mobile customers' carbon footprint (that's about 5% of the footprint of an average person in the UK). That continues for as long as you use our services, so a typical 24 broadband month contract will see us offset 1.2 tonnes of CO2.
We'll also plant a tree each month for every customer which will contribute to future decarbonisation when the trees mature in 10-20 years time.
We’re extremely proud to be Ethical Consumer Best Buy accredited. It's a unique label that looks in detail at the ethical record of the company behind the product and the environmental and ethical record of the product itself. This badge helps shoppers avoid falling for ethical and environmental claims that turn out to be little more than greenwash and support companies like ourselves trying to make real difference
Your Co-op is the UK’s only co-operative utilities supplier, part of the Midcounties Co-operative. We’re owned by our members and run for the benefit of our customers. We’re a people-first organisation and our values are centred in making a positive and lasting impact.
Your Co-op (Formerly The Phone Co-op) is the UK’s only co-operative utilities supplier, owned by our members and run for the benefit of our customers. We’re part of the Midcounties Co-operative, one of the largest co-operatives in the UK.
We have four core values that underpin our purpose as a co-op and membership organisation - Democracy, Openness, Equality and Social Responsibility - we live these values every day, every week, every month and every year.
As businesses owned and run by their members, co-operatives offer a solution to the growing sense of powerlessness people feel over business and the economy, giving them some control of the businesses. They share profits with the membership and operate as good employers for the benefit of employees too.
We put co-operative principles into practice through
We believe that the co-operative business model can help build a fairer and more sustainable society for everyone.
A different way of doing business
We think about our impact on the world and how we can make it a better place. We depend upon people working together to get good results and that includes’ responding to our member’s needs, because in a co-operative business, your voice counts.
A beacon of good practice
At Your Co-op we keep focused on the bigger co-operative picture
We tread lightly