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What is Superfast Fibre Broadband?

Our Superfast Fibre Broadband can handle all your home internet uses and support remote working. Achieving an average download speed of 38Mbps and upload speed of 9.5Mbps. Ideal for browsing the internet, playing online games and streaming TV, even in homes with multiple devices connected at once.
Superfast fibre broadband is also the most widely available package we offer, with 96% of homes being able to have a fibre connection. This package includes our standard fault care to quickly address any issues with your service, inclusive line rental or router.

Our broadband is available on 12 and 24-month contracts to suit your needs.


How our Superfast Broadband compares

Maximum download speed
Maximum upload speed
Contract length
Award-winning customer service
Climate positive
12 or 24 months
Superfast Plus
12 or 24 months
12 or 24 months

Feefo award-winning customer service

Your Co-op is proud to have received the Feefo Trusted Service Award for the fourth consecutive year. Delivering leading customer service from our UK-based centre is a vital part of our Superfast Fibre Broadband offering, to ensure customers are always cared for.
Three types of trees


trees planted

Carbon cloud


of carbon reduction

Climate positive difference

Your Co-op Broadband work in partnership with Ecologi, who action our carbon reducing work for customers. Each broadband package reduces 50kg of CO2 for every month of your contract, which is over 20x the carbon usage of our broadband. A 24-month contract alone will reduce 1.2 tonnes of CO2 from the atmosphere, which is the equivalent of driving 7,200 miles in an average UK petrol car. Creating a climate-positive benefit for the planet.
We also plant a tree each month for each customer to contribute to future decarbonisation. As long as you're with us, you'll be doing your bit to help fight climate change today, an in the future too. Track customer's climate-positive work here.
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Members save more

Your Co-op members save on our unlimited Superfast Fibre Broadband. Use ‘MEMBER4H’ at checkout with your 18-digit membership number to save every month of your contract.

Find out more

The Big Switch Off

Big switch off ready? We can handle IP transitions

Your Co-op is already equipped with a vast experience of transitioning premises of all sizes to full-fibre broadband and with a variety of tailored features for businesses and homes.
The IP Transition or Big Switch off is the retirement of the UK’s current PSTN (Public Switch Telephony Network) services which is the copper-based telephone network that has been in operation since 1875. It’s vital your home or business is switched to full fibre broadband by December 2025 to remain connected. 

Use our useful tool to see if you are ready for the Big Switch off?

Norton 360

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Secure your home broadband with discounted Norton 360

Create the safest online space for your home with Norton 360. Members can receive heavily discounted prices off four different annual subscriptions from the world’s leading cyber-security provider. So, whether you’re a family of gamers, streamers or home-workers, we have you covered with comprehensive protection. 

Get discounted offer

Boost your Wi-Fi

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Wi-Fi Plus

Great connection for every room with Wi-Fi Plus. Simply plug-in our Wi-Fi booster in the weakest areas of your home for wireless signal and you’ll have consistent coverage everywhere. If you ever need help or support, our tech team will be quick to resolve any Wi-Fi Plus issues.

Learn more

    Check what climate positive broadband packages are available for you

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    • Provide you with the most accurate speeds
    • Be able to keep your number if you choose to switch to us
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