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Hosted Voice, your Business Communication Solution

What is Hosted Voice?

Hosted Voice over Internet Protocol (VoIP) is a cloud-based telephone system which sends communications over the internet, housed in the cloud, rather than in your office. An ideal business communication solution for small and large businesses, call centres and customer support departments.

It allows businesses to easily communicate and collaborate, it’s easy to set up and there’s little to no maintenance required.

What are the main benefits of switching to Hosted Voice?

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Reduced Costs

You can save 55% on average by adopting IP Voice instead of traditional phone lines.
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Software Assurance

You benefit from constant access to the latest automatic software up-dates which protect your business from telephony toll fraud.
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Disaster Recovery

With Hosted Voice, your environments are built with disaster recovery options should an outage occur, meaning it’s easy to reroute calls to mobiles or alternative telephone lines.
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From easy sync ability and multiple device support to in-built music on hold and voicemail to email settings, the range of features available enables you to manage your business communication solution effectively.
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Quick Setup for Users

Users can be set up in minutes, with add-ons and changes made quickly and simply. Plus, it’s easy to scale and add new users with no disruption.
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Climate Positive

Reduce carbon emissions of your business and achieve sustainability targets with our solutions.
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Reduce paper (fax to email) 

Reduce the requirement for power/utilities – as the cloud replaced on-premise PBX (Private Branch Exchange). 
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Flexible working

Enable employees to work from home and use mobile devices/laptops as their phone system. 
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Is Hosted Voice the right choice for my Business?

Many businesses have previously opted for ISDN Telephone System. ISDN is a system that has been in place for the last three decades (launched in the late 1980s) and, whilst it may be viewed as reliable, it is now legacy technology.

When reviewed against newer developments in VoIP, ISDN is now expensive, very inflexible and contains outdated features.

Therefore, many businesses are now adopting Hosted VoIP due to the setup and management being simple, easy to scale and very cost-effective. Essentially, the phone system becomes a piece of software rather than hardware.

Hosted Voice is connected to the internet, a dedicated connection for voice services specifically for business. And a seat within the hosted voice platform.

For incoming calls, the phone will connect to the IP network, then through to the remote host. Here, the dialled number will get connected and sent through to the right department or individual.

Such systems are best accessed through dedicated handsets connected to the Internet that offers a range of enhanced features. These IP handsets or virtual phones are recommended and chosen before installation, at which point complete training can be arranged.

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Wildix for Unified Communications

You can completely change the landscape, performance and results of your business by empowering employees. By making UC central to your business you bring flexibility and sophistication to your business communications internally and externally.
We deliver Wildix for UC, as this powerful platform is simple to manage, easy to scale, and cloud-hosted for fast deployment. It has out-of-the-box integrations with hundreds of mission-critical applications from Salesforce, Google, Microsoft and others.
Your business will be offered an expert consultation service and can demo real-life business integrations within Your Co-op businesses and across retail and other small and medium-scale organisations.

Wildix for UC

Take advantage of the 2025 switch-off

Businesses can take their communications to the next level with the analogue copper PSTN and ISDN network switch-off fast approaching. Now is a great time to explore your options before the end of 2025.

Your Co-op Business Solutions can smoothly transition your Business to VoIP or extend an existing system with a range of flexible options – from a single dedicated line for home workers to a comprehensive enterprise-grade Hosted PBX service (cloud phone system).

Easy to switch and use, cost-effective solutions are now available for your organisation.

Jo Hannan
Sales & Business Development

Speak to a VoIP expert

Contact our Business Solutions team and feel free to add any questions or comments you would like to discuss about Wildix. Our team will get back to you shortly to assist you.

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