5 great tips to stop nuisance phone calls
Published date: October 2019
Block these type of calls
In a way to prevent this type of call, you can use products or services which help you block nuisance calls, although you may need to pay to get access to them.
These services will allow you to block types of calls or a selected list of around ten numbers, in this case you need, to ensure that you can block the calls you want to block and nothing else. For more information on call blocking services, you may wish to look at advice by Which?.
To help stop nuisance live marketing calls you can:
Don’t give out your personal details
If you receive this type of call, you should be careful about who you give your personal details, particularly in those cases when the caller asks you to carry out an action that might have financial consequences for you.
Make a complaint
If you receive an unwanted call you can take targeted action against those making calls unlawfully.
Ofcom recommends you make a brief note of the call if you can, including all the information you can get, such as date, time, name of the firm and the number you were called from. However, if you don’t have all the information, you can still make a complaint.
If you receive spam texts
If they’re from a sender you are familiar with, or from a shortcode (a shortcode is usually 5 digits long but can be up to 8), reply ‘STOP’ to the telephone number. This will inform the sender that you no longer wish to receive their text messages.
In the case that the text messages are from an organisation you are not familiar with or you don’t know the sender, Ofcom recommends you don’t reply. If you respond to this text, you will confirm that your number is active and might result in you receiving more messages or even voice calls.
You should be aware of scam calls, such as those asking you to send money upfront or buy something up-front before you get the price or offer, asking you to make expensive phone calls to get the prize or offer, or asking for your bank details or other personal information.
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