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  • What is Superfast Plus IP? | Broadband & Voice | Coop

What is Superfast Plus IP Broadband? Including Digital Calls

Prepare your home for the future with Superfast Plus IP. This package is specifically designed for life after the "Big Switch Off" (the UK's transition away from traditional analogue phone lines), combining high-speed connectivity with modern digital calling.

Our Superfast Plus IP service provides unlimited broadband use and includes Digital Voice. A perfect package for busy homes with multiple streamers, remote workers, and online gamers.
  • Future-Proof Connectivity: Includes Digital Voice, allowing you to make high-quality calls over your internet connection rather than a traditional landline.
  • Built for High Demand: An unlimited service ideal for busy households with simultaneous 4K streaming, remote working, and intensive gaming.
  • Robust Speeds: Experience an average download speed of 66Mbps and a maximum upload speed of 20Mbps.
  • Comprehensive Support: Every plan includes a pre-configured router and our Standard Fault Care package to resolve any technical issues quickly.
  • Flexible Contracts: Available on both 12 and 24-month terms to suit your lifestyle and budget

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What is Digital Voice?

Digital Voice, also known as VoIP, is simply the next generation landline that is adapted to work with broadband that won’t be affected by the Big Switch Off.

It’s vital your home or business is switched to SoGea or FTTP by December 2027 to guarantee you stay connected as this is when most of the PTSN network will be retired.

Benefits of your included Digital Voice service

A landline-style telephone can still prove to be a handy communication tool for your home or home workers, so not all incoming calls go to your mobile. Here are some of the benefits of VoIP.

Reliability
Built on a secure and robust platform, supported by dual connectivity layers and multiple carrier interconnects.

Flexibility
Allows you to use any digital call-making device, for instance, if you already own VoIP hardware.

Convenience
Offers all the features that you currently utilise through your PTSN services and much more.

Simplicity
Easy to use, set up and no maintenance.

Security
Inbuilt fraud prevention.

Feefo awarded Customer Service

We are proud to have received the Feefo Trusted Service Award again. We ensure our customers are always cared for, by delivering industry-leading customer service from our UK-based centre.
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Members save more

Unlock exclusive savings on broadband and mobile services for Your Co-op members! Explore our member page to discover more about these fantastic offers and learn how to join if you're not already a member.

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Climate Impact Each Month

We work in partnership with Ecologi, who action our carbon reducing work for customers. Each broadband package reduces 3kg of CO2 for every month of your contract, making it carbon neutral. A 24-month contract alone will reduce 72kg of CO2 from the atmosphere, helping to limit the climate impact of our broadband.

We also plant a tree every year as a thank you for using our Broadband. The trees will contribute to future decarbonisation, once they have matured.
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trees planted

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of carbon reduction

View our forest
  • Wi-Fi Plus
  • The Big Switch Off

Wi-Fi Plus to boost your broadband

Boost your home internet connection with Wi-Fi Plus. Simply plug in our Wi-Fi booster between the low-signal areas of your home and the router to achieve consistent coverage. If you ever need support for home connectivity, our tech team can resolve any issues in no time.

Boost Wi-Fi here

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Big switch-off ready with Superfast Plus IP

The IP Transition or Big Switch Off is the retirement of the UK’s copper-based communication network which has been in operation since 1875. It’s vital your home or business is switched to SoGea or FTTP by January 2027 to remain connected.
Your Co-op Broadband is already experienced in transitioning premises of all sizes quickly and fuss-free.

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Check what broadband packages are available for you

Enter your postcode to get started

If you enter your number, we will:

  • Provide you with the most accurate speeds
  • Be able to keep your number if you choose to switch to us
  • Not use this or any other details for any purposes other than this check

How do I find my number?

To find your landline number:

  • Plug a working telephone into a phone socket and dial 17070 to hear the phone number
  • Call a mobile from your landline and the number should show on the screen