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  • What is Superfast Fibre Broadband? | Your Co-op

What is Superfast Fibre Broadband?

Go Superfast with nothing to pay until spring! That’s 3 months free broadband to start your year right. 

Our Superfast Fibre Broadband can handle all your home internet uses and support remote working. Achieving an average download speed of 38Mbps and upload speed of 9.5Mbps. Ideal for browsing the internet, playing online games and streaming TV, even in homes with multiple devices connected at once.

Superfast fibre broadband is also the most widely available package we offer, with 96% of homes being able to have a fibre connection. This package includes our standard fault care to quickly address any issues with your service, inclusive line rental or router.

Our broadband is available on 12 and 24-month contracts to suit your needs.

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Is superfast fibre worth it?

Yes, Superfast fibre is worth it as you’ll be able to have multiple devices active while scrolling, streaming, gaming and working. This is particularly ideal for smaller households who want fast and reliable speeds on an affordable 12- or 24-month contract.

What’s the difference between superfast and ultrafast broadband?

The difference between Superfast and Ultrafast broadband is speed, as Superfast typically provides an average download speed of 38Mbps and upload speed of 9.5Mbps. Whereas Ultrafast broadband has a minimum download speed of 100Mbps, rising up to 900Mbps, and maximum upload speeds of 100Mbps.

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Feefo award-winning customer service

Your Co-op is proud to have received the Feefo Trusted Service Award again this year. Delivering leading customer service from our UK-based centre is a vital part of our Superfast Fibre Broadband offering, to ensure customers are always cared for.
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Members save more

Unlock exclusive savings on broadband and mobile services for Your Co-op members! Explore our member page to discover more about these fantastic offers and learn how to join if you're not already a member.

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Climate positive difference

Your Co-op Broadband work in partnership with Ecologi, who action our carbon reducing work for customers. Each broadband package reduces 10kg of CO2 for every month of your contract. A 24-month contract alone will reduce 240 kg of CO2 from the atmosphere, creating a climate-positive benefit for the planet.
We also plant a tree every month as a thank you for using Your Co-op Broadband. The trees will contribute to future decarbonisation, once they have matured. Track our customer's climate-positive work here.
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The Big Switch Off

Big switch off ready? We can handle IP transitions

Your Co-op is already equipped with a vast experience of transitioning premises of all sizes to full-fibre broadband and with a variety of tailored features for businesses and homes.
The IP Transition or Big Switch off is the retirement of the UK’s current PSTN (Public Switch Telephony Network) services which is the copper-based telephone network that has been in operation since 1875. Switch to full fibre broadband by December 2025 to ensure you stay connected.  

Find out more

Norton 360

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Secure your home broadband with discounted Norton 360

Create the safest online space for your home with Norton 360. Members can receive heavily discounted prices off four different annual subscriptions from the world’s leading cyber-security provider. So, whether you’re a family of gamers, streamers or home-workers, we have you covered with comprehensive protection.

Get discounted offer

Boost your Wi-Fi

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Wi-Fi Plus

Great connection for every room with Wi-Fi Plus. Simply plug-in our Wi-Fi booster in the weakest areas of your home for wireless signal and you’ll have consistent coverage everywhere. If you ever need help or support, our tech team will be quick to resolve any Wi-Fi Plus issues.

Learn more

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    If you enter your number, we will:

    • Provide you with the most accurate speeds
    • Be able to keep your number if you choose to switch to us
    • Not use this or any other details for any purposes other than this check

    How do I find my number?

    To find your landline number:

    • Plug a working telephone into a phone socket and dial 17070 to hear the phone number
    • Call a mobile from your landline and the number should show on the screen