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  • What is Superfast Fibre Broadband? | Your Co-op

What is Superfast Fibre Broadband?

Our Superfast Fibre Broadband can handle all your home internet uses and support remote working. Achieving an average download speed of 38Mbps and upload speed of 9.5Mbps. Ideal for browsing the internet, playing online games and streaming TV, even in homes with multiple devices connected at once.

Superfast fibre broadband is also the most widely available package we offer, with 96% of homes being able to have a fibre connection. This package includes our standard fault care to quickly address any issues with your service, inclusive line rental or router.

Our broadband is available on 12 and 24-month contracts to suit your needs.

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How our Superfast Broadband compares

Features
Average download speed
Contract length
Line type
No setup fee
Optional call packages
Climate positive ? Each month we reduce 10kg of your CO2 footprint (4x the CO2 of your Broadband service) and plant a tree, with help from our climate impact partner Ecologi.
Standard price
Superfast
36.5Mbps
12 or 24 months
Landline
£35.00/m
25% off & no setup fee
£26.25 p/m
Black Friday price
Check availability
Superfast Plus
66.8Mbps
12 or 24 months
Landline
£40.00 p/m
25% off & no setup fee
£30.00 p/m
Black Friday price
Check availability
Superfast Plus IP
66.8Mbps
12 or 24 months
Digital voice
£40.00 p/m
20% off & no setup fee
£32.00 p/m
Black Friday price
Check availability
Ultrafast
100-900Mbps*
*dependent on package
12 or 24 months
Digital voice
£45.00 p/m
20% off & no setup fee
From
£36.00 p/m
Black Friday price
Check availability

Win £1,000 in Holiday Vouchers this Black Friday

T&Cs

  1. Your Co-op Broadband & Mobile offers are valid from 1st November 2024 to 2nd December 2024, unless otherwise stated. All offers are subject to availability and can be withdrawn or changed without prior notice at any time.
  2. The Black Friday promotions are open to all customers, subject to product availability. Promotions may not be combined with any other offers, discounts, or promotions unless explicitly stated.
  3. All products offered during the Black Friday event are subject to stock availability. Your Co-op Broadband & Mobile reserves the right to substitute any product with one of similar value if stocks are depleted.
  4. Delivery timelines may be impacted due to high demand during the Black Friday period. Your Co-op Broadband & Mobile will make every effort to deliver within the usual timeframe, but no guarantees can be made for exact delivery dates.
  5. Your Co-op Broadband & Mobile reserves the right to modify or cancel any Black Friday offer at any time without prior notice.
  6. Promotions are subject to fair usage policies. Any suspected misuse or abuse of offers may result in the cancellation of orders or restriction of participation.
  7. All Black Friday product purchases by members made between 1st November and 2nd December will be eligible for a prize draw to win a £1,000 Co-op Holidays Travel Voucher*.

Feefo award-winning customer service

Your Co-op is proud to have received the Feefo Trusted Service Award again this year. Delivering leading customer service from our UK-based centre is a vital part of our Superfast Fibre Broadband offering, to ensure customers are always cared for.
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trees planted

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of carbon reduction

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Climate positive difference

Your Co-op Broadband work in partnership with Ecologi, who action our carbon reducing work for customers. Each broadband package reduces 10kg of CO2 for every month of your contract. A 24-month contract alone will reduce 240 kg of CO2 from the atmosphere, creating a climate-positive benefit for the planet.
We also plant a tree every month as a thank you for using Your Co-op Broadband. The trees will contribute to future decarbonisation, once they have matured. Track our customer's climate-positive work here.
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Members save more

Unlock exclusive savings on broadband and mobile services for Your Co-op members! Explore our member page to discover more about these fantastic offers and learn how to join if you're not already a member.

Find out more

The Big Switch Off

Big switch off ready? We can handle IP transitions

Your Co-op is already equipped with a vast experience of transitioning premises of all sizes to full-fibre broadband and with a variety of tailored features for businesses and homes.
The IP Transition or Big Switch off is the retirement of the UK’s current PSTN (Public Switch Telephony Network) services which is the copper-based telephone network that has been in operation since 1875. Switch to full fibre broadband by December 2025 to ensure you stay connected.  

Find out more

Norton 360

Young family sat around using a laptop

Secure your home broadband with discounted Norton 360

Create the safest online space for your home with Norton 360. Members can receive heavily discounted prices off four different annual subscriptions from the world’s leading cyber-security provider. So, whether you’re a family of gamers, streamers or home-workers, we have you covered with comprehensive protection.

Get discounted offer

Boost your Wi-Fi

Man sat down using his laptop outside

Wi-Fi Plus

Great connection for every room with Wi-Fi Plus. Simply plug-in our Wi-Fi booster in the weakest areas of your home for wireless signal and you’ll have consistent coverage everywhere. If you ever need help or support, our tech team will be quick to resolve any Wi-Fi Plus issues.

Learn more

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    Check what climate positive broadband packages are available for you

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    • Not use this or any other details for any purposes other than this check

    How do I find my number?

    To find your landline number:

    • Plug a working telephone into a phone socket and dial 17070 to hear the phone number
    • Call a mobile from your landline and the number should show on the screen