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Bill Payment FAQs

How can I pay my bill?


Direct Debit

Direct Debit is the simplest and most convenient way to pay your bill. If you haven’t set up one up before you can do so via your online account. If you want to change your current details, please contact our customer service team on 01608 434 000. There is a charge of £1.20 for non-Direct Debit payment methods.

Internet banking
Barclays Bank PLC
Sort Code: 20-53-63
Account Number: 93618250
Account Name: The Midcounties Co-operative

Debit or credit card

To make a debit or credit card payment please call 01608 434 000 and talk to one of the customer service team who will take your payment.

Cheque

Cheques made payable to Your Co-op with your account number and invoice number on the back.
Sent to:

Your Co-op, Part of Midcounties Co-operative Limited
Co-operative House
Warwick Technology Park
Warwick
CV34 6DA

When does the money leave my account?

If you pay by Direct Debit the money will leave your account on or just after the 28th of the month.

What do I see on my bank statement?

THE MIDCOUNTIES COOP

Can I change my Direct Debit details or payment method?

Yes, you can contact the service team on 01608 434 000.

Can I change my payment date?

We run our billing at one point during the month to keep our costs and environmental impact as low as possible, so we are unable to give you the option to change your payment date.

What if there's a problem with my bill?

Please let us know by completing the form below letting us know what the issue is. The form will be directed to the appropriate team.

How can I pay a bill that's overdue?

The best way to pay an overdue bill is to either do this through the ‘Pay my Bill’ section in your online account. Or can you call our customer service team on 01608 434 000 and make a payment through them. You can also make a payment via your bank using the details below.

Barclays Bank PLC
Sort Code: 20-53-63
Account Number: 93618250
Account Name: The Midcounties Co-operative

Bill Payment help form

Please enter a First NamePlease enter a valid First Name, the maximum length is 50 characters.
Please enter a Last NamePlease enter a valid Last Name, the maximum length is 50 characters.
Please Enter a Valid Email AddressPlease Enter a Valid Email Address
Please enter a Contact NumberPlease select a valid Contact Number, the maximum length is 30 charactersPlease enter a valid Contact Number consisting only of the following characters and spaces ( ) + 0 1 2 3 4 5 6 7 8 9
Please enter an Account Number.Please enter a numeric value
Please enter a PostcodePlease enter a valid PostcodePlease select a valid Postcode, the maximum length is 25 charactersPlease select a valid Postcode, postcode must contain a space
Form category is required
Please enter your Invoice number
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Please Enter a Valid Email AddressPlease Enter a Valid Email Address
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Please enter a Telephone NumberPlease select a valid Telephone Number, the maximum length is 30 charactersPlease enter a valid Telephone Number consisting only of the following characters and spaces ( ) + 0 1 2 3 4 5 6 7 8 9
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