emporia JOY LTEi

• Packages offering up to 3GB of 4G data use included
• Unlimited minutes to 01, 02, 03 and UK mobile numbers¹
• Unlimited UK texts²
• Calls, texts and data³ used within the EU are included in your bundle⁴
• Mobile phone included
• 24 month contract
• Keep your number – all you need is your PAC code from your current phone company and we’ll do the rest
• View your calls using our online portal
• Cap your bill - set a bill limit for calls each month⁵

^{Use the Ofcom mobile checker to find out the indoor/outdoor Voice and Data coverage in your area.}

Costs for calls made outside of your bundle can vary. The access charge for calls to 084, 087, 09 and 118 numbers is 21p per minute on Your Co-op network. Please check our price lists to see how much you would pay for other calls.

Our bundles are provided pro-rata for the first month of use, and are reset to their full allowance on the 1st of each month. If you sign up to a bundle in the middle of the month, you will only get half the allowance for the remainder of the month and will only be charged half the cost on the following month's bill.

Pricing is valid as at 20 May 2025 and includes VAT at 20%. After 24 months, your monthly price will be lowered to match that of our 30 day bundles.

You may end your agreement at any time, and close your account or switch your service to a different provider. If you close your account or terminate your contract within the Minimum Period, then you will need to pay a termination fee. The termination fee will be your recurring monthly contract value (for airtime and data plus mobile device), minus the airtime and data costs, multiplied by the number of months remaining in your contract. The termination fee for this contract is £3 per month, inc VAT.

^1,2 Unlimited minutes and texts are for private, personal and non-commercial purposes and may be subject to a Fair Use Policy as described in the Price List. If we reasonably suspect you are not acting in accordance with this policy We reserve the right to impose further charges or disconnect your SIM.

³ Data use when EU roaming is subject to our EU roaming fair-use policy, depending on your chosen bundle:

• 1GB - 512MB (50%)
• 3GB - 768MB (25%)
• 10GB - 2.5GB (25%)
• 30GB - 7.5GB (25%)
• 100GB - 25GB (25%)
• Unlimited - 25GB

Usage above these allowances will be charged at the rate of 5p per MB. We reserve the right to modify this threshold at any time.

⁴ Calls, texts and data used while roaming in the EU (and selected other countries) are included in your bundle, or charged as per UK use where bundles have not been applied or have been exhausted. Our service is intended for use mostly within the UK, so if we see that you spend more time abroad than in the UK and use more services abroad than in the UK in any four month period, we may contact you to clarify your residential status.

⁵ The service charge for calls to 084, 087, 09 and 118 numbers is not included in your bill limit cap, and will be part of your bill. For more information, please see Ofcom