Roaming Charges

Roaming Zones

Find your holiday destination in the zones below. In any destinations not listed you may not be able to receive a service. If you do, you will be charged at Zone 6 rates.

Making and Receiving calls

When in Zone 1 calls to the UK and In Zone, Texts and Data come out of your bundle. If you don't have a data bundle, data is 7.2p per MB

Zone 1 has no extra charge to use your UK allowance of data, minutes and texts, you also won’t be charged to receive calls or texts. A one minute minimum charge applies to calls made and received in Zones 2-7. Calls longer than the minimum are billed per second.

Fair usage policy

EU roaming is free for the first 25% of your mobile data allowance that month, thanks to our complimentary roaming service. For more information about our fair-use policy click here.

Zone 1

Aland Islands,
Austria,
Belgium,
Bulgaria,
Canary Islands,
Ceuta and Melilla,
Croatia,
Cyprus,
Czech Republic,
Denmark,
Estonia,
Faroe Islands,
Finland,
France,
French Guiana,
Germany,
Gibraltar,
Greece,
Guadeloupe,
Guernsey,
Hungary,
Iceland,
Ireland,
Isle of Man,
Italy,
Jersey,
Latvia,
Liechtenstein,
Lithuania,
Luxembourg,
Malta,
Martinique,
Mayotte,
Netherlands,
Norway,
Poland,
Portugal,
Réunion,
Romania,
Saint Barthélemy,
Saint Martin,
San Marino,
Sint Maarten,
Slovakia,
Slovenia,
Spain,
Sweden,
Switzerland,
Vatican City

Zone 1 roaming charges

Zone 2

Australia,
Canada,
South Africa,
USA

Zone 2 roaming charges

Zone 3

Albania,
Andorra,
Antigua and Barbuda,
Argentina,
Armenia,
Bangladesh,
Barbados,
Bermuda,
Brazil,
Cayman Islands,
Chile,
China,
Dominica,
Grenada,
Israel,
Kenya,
Macau,
Mexico,
Moldova,
Monaco,
Montserrat,
New Zealand,
Peru,
Puerto Rico,
Qatar,
Russia,
Rwanda,
Saint Kitts and Nevis,
Saint Lucia,
Saint Vincent and the Grenadines,
Saudi Arabia,
Singapore,
Turkey,
Turks and Caicos Islands,
United Arab Emirates,
Vietnam

Zone 3 roaming charges

Zone 4

Azerbaijan,
Belarus,
Egypt,
Georgia,
Guyana,
Indonesia,
Jamaica,
Japan,
Kosovo,
Macedonia,
Mauritius,
Oman,
Panama,
Serbia,
Sri Lanka,
Trinidad and Tobago,
Ukraine

Zone 4 roaming charges

Zone 5

Belize,
Bosnia and Herzegovina,
Botswana,
Cambodia,
Cameroon,
Cape Verde,
Dominican Republic,
El Salvador,
Gambia,
Greenland,
Guinea,
Hong Kong,
India,
Iraq,
Jordan,
Kazakhstan,
Kuwait,
Madagascar,
Malaysia,
Mali,
Montenegro,
Morocco,
Nepal,
Nigeria,
Pakistan,
Philippines,
Senegal,
Taiwan,
Tajikistan,
Tanzania,
Thailand,
Timor Leste,
Tunisia,
Uganda

Zone 5 roaming charges

Zone 6

Algeria,
Aruba,
Côte D'Ivoire,
Cuba,
El Salvador,
Haiti,
Honduras,
Libya,
Maldives,
South Korea,
Suriname,
Vanuatu

Zone 6 roaming charges

EU Roaming fair-use policy

EU roaming is free for the first 25% of your mobile data allowance that month, thanks to our complimentary roaming service. Every 1MB after your 25% cap will incur a 5p charge. Unlimited SIM has a cap of 25GB per month while EU roaming for free.

Data use when roaming within Zone 1 is limited to the below allowances depending on your chosen bundle:

3x7 Table