At Your Co-op we work really hard to keep our customers and members happy, and many of our new customers join us because of a recommendation they received from a friend.
If you recommend us to a friend and they sign up to our broadband or mobile service, then you can each earn a £20 bill credit.
If you've received a recommendation you can find out about our services here.
You just need to tell your friend to quote your account number when placing an order online or over the phone, and once their service is live we’ll put a credit of £20 on each of Your Co-op accounts. Your direct debit payment for the subsequent invoice will be reduced.
You can find your account number on your monthly invoices, or any correspondence we have sent you about your services. You’ll also find a link you can use to send a recommendation email when you sign in to your account.
You are a step closer to receive your reward for being recommended.
All you need to do to become eligible is to choose one of our unlimited broadband deals or pay monthly mobiles. When you place an order online or over the phone, remember to quote your friend's account number, and once their service is live we’ll put a credit of £20 on each of Your Co-op accounts. Your direct debit payment for the subsequent invoice will be reduced.
You can find your friend's account number on the email you have received.
At Your Co-op we try to provide the best customer experience you can possibly get as we’re passionate about fairness in our products and services. We are pioneers of the Fair Tax Mark and proud to be the only co-operative telecoms provider in the UK. Our responsibility is to our members; we exist to serve them and that’s not surprising as we are owned by them.
£20 credit applies when a new customer switches to a 'line rental and calls' package, a 'line rental, calls & broadband' package or one of our Smartphone bundles. SIM Only and Pay As You Go Mobile services are excluded.
Free calls to Your Co-op mobiles applies when calling from any Your Co-op Broadband landlines.
Once the new services are live a credit for £16.67 + VAT will show in your next bill.
The recommend a friend scheme is only available on residential products.