1. Promotional period
The promotion runs from 11am on 9th November 2026 until 4.30pm on 30th November 2026, UK time.
2. Eligibility
Offers are available to new and existing UK customers placing a qualifying broadband order during the promotional period, through any BroadbandCoop sales channel. Existing services do not automatically receive the promotional benefits.
3. Standard offer
Customers purchasing a qualifying broadband package will receive their first two months free. All broadband packages included in the Black Friday promotion qualify.
Package prices, minimum contract lengths and applicable service charges will be provided before purchase. There are no contractual price rises during the agreed minimum contract term.
4. Member benefits
Qualifying members will also receive a £20 welcome reward and access to the advertised £5 Anytime calls offer. The billing frequency, included calls and applicable conditions of the calls package will be provided before purchase.
4.1. Membership verification
Customers must be members when completing their purchase or become members at checkout. Customers must provide their membership number at checkout, or when placing their order through another sales channel, so that eligibility can be verified.
4.2. How the welcome reward is issued
The £20 welcome reward will be issued according to the customer’s membership:
- Midcounties members: a physical voucher posted to the customer, redeemable at [confirm eligible businesses].
- Central members: a £20 top-up to their membership cash pot in the app.
- Chelmsford Star members: a £20 reward through Divvy.
The member welcome reward will not be applied as a credit against the customer’s broadband bill.
4.3. Reward timing
The welcome reward will be issued after 60 days from purchase.
5. £500 OurCoop voucher prize draw
Customers making a qualifying broadband purchase during the promotional period are eligible for the BroadbandCoop prize draw for the chance to win one £500 OurCoop voucher. One winner will be selected from eligible broadband entries. This prize is separate from the £500 voucher offered through the MobileCoop prize draw. Entry to this prize is automatic.
6. Combining offers
The member benefits described above apply in addition to the standard Black Friday offer. Qualifying customers may also participate in the BroadbandCoop prize draw.
Apart from these expressly permitted combinations, the promotion cannot be combined with other promotional offers, discounts or referral rewards.
7. Availability
Offers are subject to service availability at the customer’s address and any relevant equipment availability. Any known restrictions will be explained before an order is accepted.
8. Changes or withdrawal
The promoter may amend or withdraw the offer for future orders where reasonably necessary because of circumstances beyond its reasonable control. Any change will be communicated promptly and will not retrospectively remove benefits from qualifying orders already accepted.
9. Other terms and privacy
The relevant broadband service terms, provided before purchase, continue to apply. Nothing in these promotional terms affects customers’ statutory rights. Personal information will be handled in accordance with the
privacy policy.
10. Promoter
Central England Co-operative Limited, OurCoop Support Centre, Orion House, Athena Drive, Warwickshire, CV34 6RQ.
1. Promotional periodThe promotion runs from 11am on 9th November 2026 until 4.30pm on 30th November 2026, UK time.
2. Eligibility
Offers are available to new and existing UK customers placing a qualifying order during the promotional period, through any MobileCoop sales channel. Existing services do not automatically receive the promotional benefits.
3. SIM-only offer
Qualifying SIM-only plans receive triple their standard monthly data allowance for three months only:
- 3GB increased to 9GB;
- 10GB increased to 30GB;
- 30GB increased to 90GB.
After the three-month promotional period, the monthly data allowance returns to the plan’s standard allowance.
The applicable monthly price, minimum contract term and start date of the increased allowance will be provided before purchase. Other plan conditions, including roaming and out-of-bundle charges, continue to apply.
4. Fairphone bundle offer
Qualifying Fairphone 6 and Fairphone 6+ bundles receive a 10% discount. The charges covered by the discount, its duration and the resulting price will be provided before purchase.
5. Handset and accessory offers
The following promotional prices apply:
- Fairphone 6 handset: £399, saving £80;
- Fairphone 6+ handset: £499, saving £70;
- Fairbuds XL: £179, saving £40;
- Fairbuds 2: £89, saving £10.
Any applicable delivery charges will be disclosed before purchase.
6. Member welcome reward
Qualifying members purchasing a qualifying SIM-only plan or Fairphone bundle will also receive the member welcome reward advertised for that product. The reward value and product-specific qualifying conditions will be provided before purchase.
The member welcome reward applies in addition to the relevant Black Friday SIM-only or Fairphone bundle offer. Handset-only and Fairbuds purchases do not qualify for this additional reward.
6.1. Membership verification
Customers must be members when completing their purchase or become members at checkout. Customers must provide their membership number at checkout, or when placing their order through another sales channel, so that eligibility can be verified.
6.2. How the welcome reward is issued
The welcome reward will be issued according to the customer’s membership:
- Midcounties members: a physical voucher posted to the customer, redeemable at [confirm eligible businesses].
- Central members: a top-up to their membership cash pot in the app.
- Chelmsford Star members: a reward through Divvy.
The member welcome reward will not be applied as a credit against the customer’s mobile bill.
6.3. Reward timing
The welcome reward will be issued after 60 days from [confirm qualifying event]. Customers should allow up to [confirm fulfilment period] after this date to receive their reward.
7. £500 OurCoop voucher prize draw
Customers making a qualifying MobileCoop purchase during the promotional period will automatically be entered into the MobileCoop prize draw for the chance to win one £500 OurCoop voucher. No separate entry form is required.
One winner will be selected from eligible mobile entries. The voucher is a prize and is not a guaranteed reward for every purchase.
8. Combining offers
The member welcome reward applies in addition to the relevant Black Friday SIM-only or Fairphone bundle offer. Qualifying purchases also receive automatic entry into the MobileCoop prize draw.
Apart from these expressly permitted combinations, these offers cannot be combined with other promotional offers, discounts or referral rewards.
9. Availability
Products are subject to availability, and hardware offers apply while stocks last. Any known model, colour or quantity restrictions will be communicated before an order is accepted.
10. Changes or withdrawal
The promoter may amend or withdraw an offer for future orders where reasonably necessary because of circumstances beyond its reasonable control. Any change will be communicated promptly and will not retrospectively remove benefits from qualifying orders already accepted.
11. Other terms and privacy
The relevant product, service, cancellation and returns terms, provided before purchase, continue to apply. Customers’ statutory rights are unaffected. Personal information will be handled in accordance with the
privacy policy.
12. Promoter
Central England Co-operative Limited, OurCoop Support Centre, Orion House, Athena Drive, Warwickshire, CV34 6RQ.
