Better Connectivity, Better Benefits: Your Colleague Perks

The OurCoop Rebrand Launch promotion will run from 11:00 on 24 July 2026 until 11:00 on 7 August 2026 (“Promotional Period”).

All offers are subject to eligibility, availability and the applicable product terms and conditions.

The following promotional offers are available exclusively to eligible OurCoop colleagues who purchase or sign up for a qualifying product during the Promotional Period.

Proof of current OurCoop colleague status will be required by entering your colleague membership number at basket. Colleague exclusive offers are personal to the eligible colleague and may not be transferred or used on behalf of another person.

Eligible OurCoop colleagues will receive:

The first month free offer applies to the standard monthly charge for the qualifying broadband package only, unless otherwise stated.

The free Anytime Calls benefit is subject to the applicable service terms, acceptable usage policy and call exclusions. Additional charges, optional services, equipment costs and any usage outside the applicable call allowance remain payable.

Colleagues are only entitled to receive a welcome reward or promotional voucher/cash pot top-up* once every 24 months per household.

The Welcome Reward and colleague discount are subject to the applicable BroadbandCoop terms and eligibility requirements.

Eligible OurCoop colleagues will receive:

The first month free offer applies to the standard monthly charge for the qualifying SIM-only plan only.

Colleagues are only entitled to receive a welcome reward or promotional voucher/cash pot top-up* once every 24 months per household.

The additional SIM discount and colleague discount are subject to the applicable MobileCoop terms and conditions. Unless otherwise stated, discounts apply only to eligible monthly plan charges and do not apply to additional usage, out-of-bundle charges, premium-rate services or other fees.

The prize draw is open to eligible new and existing customers who complete a qualifying purchase with BroadbandCoop or MobileCoop during the Promotional Period.

Eligible OurCoop colleagues who complete a qualifying purchase during the Promotional Period will also be automatically entered into the prize draw.

Entrants must:

Employees, contractors, agents or representatives directly involved in the administration of the prize draw, and members of their immediate households, are not eligible to enter.

The prize draw will open at 11:00 on 24 July 2026 and close at 11:00 on 7 August 2026 (“Prize Draw Period”).

Qualifying purchases completed outside the Prize Draw Period will not be eligible for entry.

Eligible new and existing customers and OurCoop colleagues who complete a qualifying purchase during the Prize Draw Period will be automatically entered into the prize draw.

No separate entry is required.

For the purposes of the prize draw, a “qualifying purchase” is the successful purchase of, or completed sign-up to, an eligible BroadbandCoop or MobileCoop product during the Prize Draw Period.

Each eligible individual will receive a maximum of one entry into the prize draw, regardless of the number of qualifying products purchased during the Prize Draw Period.

Any purchase or agreement that is cancelled, refunded, rejected, reversed or not successfully completed may be excluded from the prize draw.

There will be one overall winner, selected at random from all valid entries.

The prize is non-transferable, non-exchangeable and no cash alternative will be offered.

The holiday voucher will be subject to the applicable Co-op Holidays booking terms and conditions, including any validity period, booking requirements, availability restrictions and exclusions.

Any costs exceeding the value of the voucher will be the responsibility of the winner. This may include, but is not limited to, upgrades, additional travellers, travel insurance, transfers, spending money and other costs associated with the holiday.

OurCoop reserves the right to replace the prize with an alternative prize of equal or greater value where circumstances outside its reasonable control make this necessary.

The winner will be selected at random from all valid entries within 10 working days of the Prize Draw Period closing.

The selection process will be conducted fairly and at random. OurCoop may use an independent person or a verifiable random selection process to select the winner.

The winner will be contacted using the email address or telephone number associated with their qualifying purchase or OurCoop customer account.

The winner must respond within 14 days of the initial notification and provide any information reasonably required to verify their identity, eligibility and customer or colleague status.

If the winner:

OurCoop reserves the right to withdraw the prize and select an alternative winner at random from the remaining valid entries.

The prize will be issued within a reasonable period following successful verification of the winner’s eligibility.

OurCoop may make the winner’s surname and county available where required by applicable advertising regulations.

Entrants may object to their information being made available or request that the amount of information published is reduced by contacting OurCoop.

OurCoop may still be required to provide the winner’s details to the Advertising Standards Authority or another relevant regulatory body upon request.

All promotional offers are subject to:

Unless expressly stated, promotional offers cannot be used in conjunction with any other offer, discount, reward or promotional code.

Where more than one discount or reward applies, discounts will be calculated and applied in accordance with the relevant product terms and conditions.

Rewards and promotional benefits are non-transferable, have no cash value and cannot be exchanged for cash unless otherwise stated.

OurCoop reserves the right to verify eligibility and to withhold, withdraw or recover any promotional reward, discount, benefit or prize where it reasonably believes that an individual has:

OurCoop reserves the right to amend, suspend, withdraw or extend the promotion where circumstances outside its reasonable control make this necessary.

Any changes will not materially disadvantage customers who have already completed a qualifying purchase, except where required by law, regulation or circumstances outside OurCoop’s reasonable control.

OurCoop accepts no responsibility for purchases, applications, switches, sign-ups or prize draw entries that are delayed, incomplete, unsuccessful, corrupted, lost or not received due to technical failures, system errors, network issues or circumstances outside its reasonable control.

Nothing in these terms and conditions affects customers’ statutory rights.

Personal information provided in connection with the promotion and prize draw will be processed by OurCoop for the purposes of:

Personal information will be processed in accordance with OurCoop’s Privacy Notice and applicable data protection legislation.

Personal information will not be used for marketing purposes unless the individual has provided the appropriate consent or OurCoop otherwise has a lawful basis to do so.

Winner information may be shared where required by applicable law, regulation or the Advertising Standards Authority.

The promoter is OurCoop.

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Separate product terms, eligibility requirements and conditions apply to all BroadbandCoop and MobileCoop products and services.