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Goodbye to PAYG. Hello to a great SIM only offer

We’ve made the difficult decision to close down our Pay as You Go service. With customers preferring our other mobile phone plans, numbers have dropped to such a level that it is no longer viable. We will therefore be shutting down PAYG on 28th February 2022. 

However, as a thank you for being a PAYG customer we’re offering you an exclusive deal on our SIM only contract

Your mobile options and exclusive offers

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Exclusive to PAYG customers – transfer your credit and upgrade to our 30-day SIM only plan with unlimited texts and minutes for just £6.50/month.
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Do nothing
Carry on using your service as normal until it stops in February. Your number and remaining credit will then be lost.
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Move to another supplier
Text PAC to 65075 to receive a PAC code. Give this to your new provider to keep your number. Any remaining credit will be lost on transfer.
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Automated top ups and bundles to stop January 2022

If you have set up any auto top ups or recurring bundles at https://topup.thephone.coop/website these will not renew after 24th January 2022. This is to ensure we don’t add credit to your phone that you’ll be unable to use.

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Thank you

We’d like to say a big thank you to all our customers and colleagues who have used our PAYG service over the past seven years. We hope you stay with us and take advantage of our SIM only deal. We’ll continue to send you service reminders between now and February to remind you of your options before PAYG is discontinued on 28th February.