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How Too: Take Control of Your Telecoms And Survive The BT IP Transition

Published date: September 2018


By Emma Raftery

You may know that the phone lines created to use the telephone were invented in the 1800’s for the crème de la crème of society, but did you know centuries later we still use the same system?

This is why in 2025 BT are switching off all of the PSTN and ISDN lines and migrating all users to VoIP telephony. This means all communications will be over the internet instead of relying on copper phone lines. This includes phone calls (voice data) as well as data sharing over the internet. 

What does this mean for you?

Landlines will become obsolete, businesses will have to change the way they communicate and telecoms bills will decrease. You will benefit from huge savings – upto 78% in reduction in costs compared to ISDN due to cheaper calls and no more expensive line rental. 

There will be greater flexibility, faster installation as you won’t need an engineer to install physical lines and higher resiliency as multiple fibre lines can be installed providing an automatic backup. 

How can you best prepare?

  1. Ensure you have the best broadband package available for you. With all communications being run through the internet you’ll need fast, reliable broadband that won’t slow you down. Live in a rural area? The Phone Coop are committed to supporting rural communities and helping them get online.  
  2. Look at new systems now.  Don’t wait until 2025 for a new phone system and foist it on your panicking employees.  By implementing a system like Unified Communications now, your team will have years of experience by the time it is the only things they can use and you start benefiting from the cost effective solution straight away.
  3. Review your phone and broadband contracts. All telecoms companies are aware of the BT IP Transition, so before you extend or sign new contracts, ensure you’ll be able to get superfast broadband, how their contracts will change, any new offers and don’t be afraid to shop around.
  4. You’ll only need one number. You can move anywhere in the UK and keep your number for free. 
  5. Be adaptable to change. This will be a big chance to how the country communicates and will affect everyone, so make sure you stay up to date with the subject as 2025 draws closer so you continue to understand what this change means for you.


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